Dear FAB Customer,

How does it work?

When sending an extra long SMS message, specialised software breaks down the message into multiple smaller messages (under 160 characters) and sends these individually to your recipient. When received the recipient's handset reforms the messages and displays them into a single long message. Not all handsets support this feature but the majority do.

Being able to send extra large SMS opens up this technology to so many possibilities:

• Small business can get their message across without restriction.
• Estate Agents can send full particulars to a prospect's mobile
• Schools can send end of term reports to parents
• Colleagues can exchange extra long jokes instead of one liners.

The supersized messages are only available from our Web SMS & Text back products, long messages & flash will be added to the FAB SMS Addin for Microsoft Outlook in due course.

Flash SMS Messaging now available

In addition to supersized SMS we can now offer Flash SMS on our Web SMS service. Flash SMS is a text message that is displayed instantly on a handset when delivered. This requires no interaction from the recipient ie there is no requirement for them to navigate to their inbox to view the message. Once again not all handsets support this feature but for those that do this is an excellent feature for sending an urgent SMS.

To send a Flash SMS in Web SMS you simply select the "high priorty" option when composing and sending your message.

Easter opening hours

Finally support staff will be contactable as usual on Good Friday & Saturday and only available via email on Easter Day and Bank holiday Monday.

Have a very Happy Easter,

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